Frequently Asked Questions
Q. What are the advantages of home care?
Non-medical, in-home care helps restore independence for individuals who want to age or recuperate in the comfort of home. Our care managers are happy to accommodate you or your loved one’s needs by scheduling only the care that is needed on an hourly, or even live-in, basis. Response Senior Care has the ability to coordinate “after-care” from stays at the hospital, rehab facilities, and nursing homes, which improves outcomes and reduces the chances of being readmitted to institutionalized care.
- Home care is a compassionate way to provide care and support
- It reinforces and supplements the care that is already provided by family and friends
- It helps the care recipient maintain independence and dignity in the comfort and familiarity of home
Q. Are your home care services covered through insurance, Medicare, or Medicaid?
Response Senior Care does work with long-term care insurance. We do not accept Medicare or Medicaid.
Q: Is your agency licensed?
Response Senior Care LLC is licensed by the State of Maryland Department of Health and Hygiene as a Residential Service Agency.
RSA License # R2435
Q. Are your caregivers insured and bonded?
Yes, our caregivers are Certified Nursing Assistants or Home Health Aides, and all are bonded and insured.
Q. How are your caregivers screened and trained?
We process federal background checks on all caregivers. They are regularly monitored by our Registered Nurses and administration. Each caregiver is required to keep their CPR and First Aid certifications current. In addition, the caregivers receive mandatory in-services twice a year.
Q. If I need to contact someone after hours, what do I do?
You can call the office number at 410-571-2744 and leave a detailed voicemail. The phone lines are monitored 24 hours a day, 7 days a week.